RPA-as-a-Service: Solutions, Not Licenses

HPA News

Avery Fisher, HPA’s chief executive officer, joined John Webber, managing director at Wavestone, on a recent webcast to discuss the key differences between licensed RPA and RPA-as-a-Service, and how mortgage lenders could benefit from the RPA-as-a-Service model. Joining the webcast was Jane Borbee, senior vice president of operations at Homestead Funding, to share her perspective on RPA-as-a-Service as a client of HPA.
Read More

Common RPA Myths Debunked – Part 1

HPA News

The RPA industry can be a place of buzzwords and a whole lot of hype. The marketing misinformation pushed in this industry creates a lot of confusion and leads to unrealistic expectations on what can and can’t be achieved with automation. In Part 1 of this series, we’re taking a no-hype approach to unpack those common RPA myths and set your automation initiative up for success.
Read More

Client Spotlight: Guild Mortgage

HPA News

Founded in 1960, Guild Mortgage has grown from a single office to become one of the largest and most trusted independent mortgage lenders in the United States. In 2019, the company set a record total loan volume of $21.71 billion, up 32.3% from 2018. Servicing also grew to $49.43 billion for the year. Guild services more than 237,000 loans and has correspondent banking relationships with credit unions and community banks in 43 states and services loans in 47 states. The lender credits its astonishing growth on its experienced people, entrepreneurial culture, focus on creativity and innovation, and commitment to customer service.
Read More

Ask a Mortgage Process Automation Expert – Part 3

HPA News

Origination costs have been on the rise over the last few years. According to the Mortgage Bankers Association, the combination of increasing regulations and manual efforts to ensure compliance has resulted in U.S. mortgage origination costs that are three times higher than they were a decade ago. RPA can dramatically reduce the need for human intervention in loan processing so that employees can focus more on thought work or interfacing with customers.

Read More

Simplifying Enrollment with RPA

HPA News

The annual enrollment period (AEP) has a significant impact on yearly revenue for healthcare payers, but it can also tax an organization’s workforce substantially. During the annual enrollment period payers are hit with an influx of new enrollments to be processed. AEP runs for 6 weeks per year and billions of dollars’ worth of choices are made over this short time period. These choices directly impact the health and well-being of the millions of Americans signing up for benefits, so it is imperative that payers have the capacity to handle enrollment volume.

Read More

How RPA is Transforming Finance and Accounting

HPA News

Finance and accounting (F&A) processes, by their very nature, are complex and dependent on accuracy, which can create a burden on the department when relying on human labor. According to the McKinsey Global Institute, Robotic process automation, or RPA, is estimated to have a global potential of 44% in F&A. RPA is an ideal solution for F&A processes that increases productivity, prevents delays when dealing with accounts, and reduces inventory turnover. Automation can reduce or even eliminate the issues caused by human labor, offering organizational benefits like increased accuracy, reduced cycle time, and greater regulatory compliance.

Read More