Ask a Mortgage Process Automation Expert

MaryBeth Folger News

Economic uncertainty in the U.S. is driving mortgage rates lower than they have been in years. Two weeks ago, mortgage rates dropped below 3% for the first time ever. According to Freddie Mac, interest rates on 30-year loans are currently at 2.99%, and 15-year rates are at 2.51%. A year ago, the 30-year rate hovered around 3.84%, and as recently …

How Insurers Can Achieve Efficiency and Stability with RPA

MaryBeth Folger News

In an environment with low interest rates, market overcapacity, increased competition, and growing regulations, many insurers are fighting to remain profitable. Insurers are burdened with high volume, manual work, often utilizing duplicative legacy or mismatched tech stacks to do so. Operationally, they also suffer from gaps between business processes and systems resulting in higher costs, reduced productivity, longer cycle times, …

How Mortgage Servicers Can Reduce the Strain of Corporate Advances

MaryBeth Folger News

In the unprecedented times of COVID-19, the current forbearance rate on all mortgage loans in the U.S. is hovering around 8.46%, higher than it’s been since 2009. While many borrowers will be able to work with their servicers to come out of forbearance, a portion of borrowers will default on their loans and proceed to foreclosure. These unique circumstances have …

What Is Robotic Process Automation as a Service?

MaryBeth Folger News

Software as a Service, or SaaS, has grown increasingly popular over the last few years as companies embark on digital transformation initiatives. SaaS is especially attractive to businesses looking to reduce the upfront cost, risk, and resource consumption associated with software ownership. The instant availability of new software releases also reduces dependency on IT for implementation, management, and troubleshooting. The …

A Guide to Selecting Processes for Automation

MaryBeth Folger News

Whether you are new to automation or working to expand your robotic process automation (RPA) initiative learning how to evaluate processes for automation is imperative. RPA is a powerful tool that can yield impressive results, such as efficiency gains, reduced overhead, and decreased cycle time. Yet if a company pursues processes that are not ideal, they may face unnecessary setbacks …

What the C-Suite Should Know About RPA

MaryBeth Folger News

An increasing number of companies are aiming to get ahead by utilizing robotic process automation (RPA) and other digital transformation tools. It’s more important than ever to know your options and understand how automation can help a business thrive. The growth of RPA adoption isn’t slowing down anytime soon: in fact, according to Forrester, the RPA services market will reach …

Unlocking the Potential of Healthcare Automation

MaryBeth Folger News

In recent years, the healthcare industry has increased its adoption of automation as means of achieving operational efficiency without sacrificing quality of care to their members. While RPA is a natural fit for the inefficiencies payers experience across their organizations, many have struggled to develop and implement an automation strategy that truly captures the return they had hoped to achieve. …

Simplifying Texas Medicaid Claims with RPA

MaryBeth Folger News

Learn how HPA helped eight managed care organizations implement RPA to comply with evolving regulations and secure their Medicaid contracts with the State of Texas. Read the case study. The Medicaid program in the United States is administered through the U.S. Department of Health and Human Services through Centers for Medicare and Medicaid Services (CMS). CMS establishes the program requirements …

RPA in the Face of a Global Pandemic

MaryBeth Folger News

In the months since COVID-19 surfaced, there have been more than 130,000 confirmed cases worldwide. Hundreds of countries have been impacted, and thousands have died. The World Health Organization has declared the outbreak of the novel coronavirus a global pandemic, prompting many countries to enforce a complete lockdown – no one can leave their homes, let alone go to work. …

Accelerating Mortgage Process Automation with APIs

MaryBeth Folger News

For years, the standard approach to robotic process automation was user interface (UI) automation. Without an application integration or application programming interface (API) access, RPA robots would log in to the clients’ business applications just like any other end user and replicate the steps a human took to perform the work. As the business world demanded greater connectivity across their …