Business Process Automation
Healthcare and mortgage companies are both challenged with maintaining growth and profitability while maximizing operational efficiency. Both industries rely heavily on disparate, legacy systems to manage constantly fluctuating workloads with manual human intervention that leads to costly and time-consuming processes, errors and rework which cuts into profit margins.
Over 120 enterprise clients trust the expertise of HPA to automate manual business processes and deliver consistent, reliable outcomes. Every day, our robust digital workforce processes tens of thousands of tasks across our clients’ current applications using HPA’s advanced proprietary technology.
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Mortgage Process Automation – Product Release
HPA has spearheaded many successful automation initiatives in the mortgage industry and can automate 85% of the mortgage originations process with RPA, OCR, and newly developed plug-and-play solutions called Cognizant HPA Quick Automate. Currently, Quick Automate has a handful of solutions that cover post-close steps such as MERS® registration and transfer, investor stipulations, and purchase advices.
HPA Quick Automate Solutions
“HPA’s automation is a success on all fronts. Our business partners appreciate the speed, and our employees have the flexibility to focus on more challenging tasks.”Brad Friedman, Capital Markets Analytics Manager, Guild Mortgage Company LLCMortgage Process Automation Case Study
“HPA’s services have revolutionized the way we work, from accuracy and speed to employee allocation. We are now able to handle processes optimally instead of straining our resources. HPA’s robots help us achieve our business goals as we continue providing top-notch service for members and providers, which is huge for us.”Victoria Hurtado, MBA, PMP Director, Information Technology Operations, Kern Health SystemsView the Healthcare Onesheet