RPA-as-a-Service
for the Healthcare Industry

HPA accelerates the time-to-value for payers by handling the development and management of their automation initiative from start to finish. With deep expertise in healthcare automation, we have demonstrated success automating processes across the technology solution set, including Cognizant’s line of TriZetto Healthcare Products—Facets^®, QNXT™, QicLink™, as well as third-party applications like McKesson CCMS and VITAL, CMS PC Pricers, ITS, Blue2, MedHOK, Micro-Dyn DRG and APC, and Medi-Cal sites.

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Improve member engagement

Reallocate staff to work that provides greater value to members and to the organization.

Eliminate costly rework

Reduce manual intervention to increase accuracy and avoid costly financial penalties.

Increased regulatory compliance

Reduce the operational burden, risk, and cost associated with regulatory compliance.

Facets Experience

QNXT Experience

Simplifying Texas Medicaid Claims

The nature of Texas Medicaid claims prompted eight health plans to seek out robotic process automation to comply with the ever-evolving state and federal requirements while also ensuring their Medicaid business is secure. See how these payers leveraged HPA’s process automation services to dramatically increase claims processing throughput without adding significant human resources.

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robotic process automation services for Texas Children's Health Plan

Client Spotlight: CareOregon

For CareOregon, who serves over 375,000 members, controlling costs, improving operational efficiencies, and reducing waste are top priorities. In this case study, learn what this health plan has implemented to achieve over $1.6 million in cost savings and more than 65,000 manual hours offset by automation since their first process went live in November 2016.