Client Spotlight: Guild Mortgage

HPA News

Founded in 1960, Guild Mortgage has grown from a single office to become one of the largest and most trusted independent mortgage lenders in the United States. In 2019, the company set a record total loan volume of $21.71 billion, up 32.3% from 2018. Servicing also grew to $49.43 billion for the year. Guild services more than 237,000 loans and has correspondent banking relationships with credit unions and community banks in 43 states and services loans in 47 states. The lender credits its astonishing growth on its experienced people, entrepreneurial culture, focus on creativity and innovation, and commitment to customer service.
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Ask a Mortgage Process Automation Expert – Part 3

HPA News

Origination costs have been on the rise over the last few years. According to the Mortgage Bankers Association, the combination of increasing regulations and manual efforts to ensure compliance has resulted in U.S. mortgage origination costs that are three times higher than they were a decade ago. RPA can dramatically reduce the need for human intervention in loan processing so that employees can focus more on thought work or interfacing with customers.

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Ellie Mae Open House Podcast with HPA

HPA News

In this podcast, hear from Eric Kujala, Product Marketing Director, ICE Mortgage Technology, and Nolan Johnson, Sales Engineer at HPA, as they discuss how the mortgage industry is harnessing the power of robotic process automation (RPA) and Artificial Intelligence (AI) today and the key things to consider when evaluating RPA for your business. Ellie Mae Open House PodcastGet peace of mind in the unknown with RPA and AI.Listen now!More of a reader than a listener? Check out a summary of the podcast below, minus all of Nolan’s antics. What is RPA? RPA is simply training robots on how to perform …

Client Spotlight: Wyndham Capital Mortgage

HPA News

For Wyndham Capital Mortgage, creating an exceptional borrower experience has always been a top priority. When the national lender began using robotic process automation (RPA) in 2018, meeting this goal became a lot easier. HPA sat down with Trip Jendron, SVP of Origination Initiatives and Strategy, to learn more about how automation has helped Wyndham deliver a top-notch borrower experience. “Automation helps us close loans as quickly as possible and create an amazing, convenient experience for borrowers. We aim to offer 5-star service to each borrower, every time – with no exceptions. HPA’s contribution has helped not only with efficiency …

Accelerating Mortgage Process Automation with APIs

HPA News

For years, the standard approach to robotic process automation was user interface (UI) automation. Without an application integration or application programming interface (API) access, RPA robots would log in to the clients’ business applications just like any other end user and replicate the steps a human took to perform the work. As the business world demanded greater connectivity across their everyday applications, providers made APIs more readily available. Unlike an integration where one application depends on another, an API acts as an interface between two or more existing applications, allowing a developer to define how they communicate with each other.
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